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Customer Service & Shipping
Real People. Real Customer Service. Real Quality

We take your orders very seriously...ourselves, not so much. Below is some stuff you might want to know. If reading isn't your thing, and you have a question, we're all about Customer Service. We will answer every question in a friendly, no pressure way. Looking for something you saw here before? Just ask! We'll help you navigate the site.


Monday - Friday 7am to 4pm AZ Time
Telephone Number: 928.855.6075

custom order
15-Day No Hassle Return Policy

Returns and/or exchanges are allowed within 15 days of product receipt. We cannot accept merchandise back after this time and will not honor returns after this time. Packages sent to us without an RMA# written on the outside of the box will be refused and returned to you. Merchandise must be shipped back to us in original packaging and in resaleable condition. We deduct the UPS shipping cost for the original shipment (which may exceed any promotional shipping rate) and refund the balance to the customer by the same payment method as the original order.

Looking for Quantity Discounts?

For larger commercial purchases, please give us a call so that we can quote your order discount. We will provide a written quote to you in a timely manner, free of charge with no obligation to buy. We are confident that once you see our selection, are assisted by our staff, are impressed by our stock'll make the final decision to make ShopWildThings your event planning partner.

In some cases we need to ship by the pallet. We will always let you know what the shipping is going to cost us or going to cost you, and figure out how to save you the very most that we possibly can while still getting your merchandise to you on time for your event.

We will be here for you, from the start of the planning phase all the way through the delivery of your order. If there are ever any issues, we will promptly and cheerfully assist you. You're never alone when you choose ShopWildThings.

Accepted Payment Methods Visa, Mastercard, American Express, Discover and Paypal are accepted for online orders. payment

Check or Money Order Payments Check or Money order payments will not ship until payment is received.

Mail Orders are Gladly Accepted! Please send information about what you would like to order on a sheet of paper. You can add it up with the prices online and send a check. You can also send in an order and your phone number, we will call you with an order total and get your credit card information over the phone.

To mail in orders or to pay for an online order that you would like to pay for with a check, please send to:

ShopWildThings, Inc. 2880 Sweetwater Avenue Lake Havasu City, AZ 86406

Discount Information Yes! We offer discounts for qualifying orders as well. We also occasionally offer exclusive email-only coupon codes. Free Ground Shipping cannot be combined with another Coupon Code or Discount and are not available for use on Clearance, Oversized, or items already on Sale. Discounts apply to goods only and do not apply to shipping, taxes, or duties (for International orders).

If your order is over $100, you can get FREE UPS Ground Shipping. Just enter the coupon code FREESHIP in the coupon field in your shopping cart or on the check-out page and press the APPLY button. One coupon may be used at a time. Coupons cannot be combined. An order receiving Free Shipping is not also eligible for an additional percentage-off coupon.

If you have a Coupon Code other than free shipping, you can enter it in the coupon field. If you find that FREESHIP is a better deal for you, you can just re-enter it in the coupon field and press the APPLY button. Coupons cannot be combined. An order receiving a percentage-off coupon cannot also receive Free Shipping.

Damages If UPS damages a package in transit, we must be notified within 5 days of product receipt. You will be sent a replacement item as well as a call tag for the damaged item. If there are any other problems with the receipt of your package (packing mistakes happen VERY occasionally!) You must notify us within 5 days of package receipt.

Privacy & Security We respect your privacy and ShopWildThings will never release or sell any information about you to third parties. For our complete Privacy Policy, please visit our Privacy Policy page. For information about Security, please visit our Security Policy Page.

Legal Disclaimer and ShopWildThings, Inc. This site is provided by ShopWildThings inc. on an as is basis. ShopWildThings, Inc. makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, ShopWildThings, Inc. disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose. ShopWildThings, Inc. will not be liable for any damages of any kind arising from the use of any of our products including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

In other words, do not use a beaded curtain where a small child may wrap it around his neck or put the beads in his or her mouth. Running through beaded curtains is not advisable. Do not allow beaded curtains, acrylic ornaments, acrylic garlands or fabric curtains to come near heat sources or flames. Use the least sharp beaded curtains for doorways and reserve the "pointy edge" beaded curtains for windows and walls etc. Use of our products is at your own risk. Please use common sense!

Burning Candles get hot. Use of candles and candle holders is at your own risk. Never leave a burning candle unattended.

Copyright Notice All photos, descriptions and other information throughout this website are the sole property of ShopWildThings, Inc. Use by any other entity is unlawful and will be pursued. This site is protected by copyright and trademark laws under US and International law. All rights reserved. 1995-2014.

Safety We STRONGLY urge you to use proper caution when using beaded curtains. If you have very small children around, having beaded curtains in a doorway that they will run or crawl through may not be a wise choice. If you want the fun and sparkle of our beaded curtains but have small children, consider using them in a place where there is no chance that they will become entangled in a window or against a wall perhaps. You may also want to avoid using "sharp edge" beaded curtains. Stars and Moons, Angels Shells and Stars, Palm Trees and Seashells and Starfish are the four curtains with the sharpest edges. We want everything that you purchase from us to give you and your family the joy and happiness that you get from adding fun elements to your home....without hassles or safety concerns!